Book an appointment 0474 39 06 08

FAQ

Can’t find your question? Call or send a message, we are happy to help.

Made-to-measure window treatments

How does buying window treatments from Cortina work?

In four steps. First we get to know each other: in the shop, by phone or in an online call. Then you choose fabrics and systems, ideally with samples at your home. Next we measure everything precisely and you receive a clear quote with no hidden costs. Finally our own team fits everything neatly.

Do you come and measure at home?

Yes. Once you have made your choice, we visit for a technical measurement. That way everything is made to the exact size of your windows.

Do you fit yourselves, or do you use subcontractors?

We fit ourselves, with our own team. Bart, a trained joiner, mounts the tracks and systems. We do not use subcontractors.

Which brands do you work with?

With Belgian brands such as Diaz, Verdeco, BM Fabrics and Pieters Vandevelde, known for quality and a long life.

What do made-to-measure window treatments cost?

That depends on the system, fabric, dimensions and operation. After measuring you receive a transparent quote. We don’t simply recommend the most expensive option, but what suits you and your budget best.

Can I see samples at home?

Yes. We bring samples to your home, so you can see how a fabric falls and how the colour looks in your own light.

Can you motorise blinds and curtains?

Many of our systems are also available motorised, with a remote control or an app. We look together at what is technically possible for your windows.

Shop and appointments

Do I need an appointment to visit?

No, you are always welcome during opening hours. For in-depth advice on window treatments it is best to book an appointment, so we have plenty of time for you. On Saturdays we work by appointment only, and only for window treatments.

When is the shop open?

Monday, Tuesday, Thursday and Friday from 9 am to 12 pm and from 1 pm to 5.30 pm. Wednesday from 9 am to 1 pm. Saturday by appointment for window treatments. Closed on Sundays and public holidays.

Where is the shop?

At Hulsterweg 94 in Tessenderlo (Tessenderlo-Ham), Belgium. You can park in front of the door and the entrance can also be reached by a ramp.

Can I see the shop online first?

Yes, our 360° tour lets you walk through the showroom and the shop virtually.

Alterations

Which alterations do you do?

From shortening trousers and skirts, adjusting jackets and shirts and replacing zips to repairing hems and seams. Not sure whether something can be done? Just bring it to the shop.

Do I need an appointment for an alteration?

You can simply drop in during opening hours. For larger alterations that need a fitting, we agree on a time together.

How long does an alteration take?

That depends on the work and how busy we are. When you drop the garment off, we agree on when you can collect it.

Yarn and haberdashery

Which yarn brands do you stock?

Including Katia, Rowan, Schachenmayr and DMC, with yarns for knitting, crochet and embroidery in many colours and weights.

Can you order a colour or yarn?

If you can’t find a colour or yarn in the shop, we look for a solution with you. That way you won’t run out of yarn halfway through a project.

Do you run workshops?

Yes, we regularly run workshops to learn new techniques or polish your skills. Follow us on Facebook or Instagram for the next dates, or ask in the shop.

For professionals

Do you work for architects and developers?

Yes. We guide residential and commercial projects from intake to installation: advice per unit, samples, on-site measuring, a detailed quote and a schedule that fits your build.

How do I submit a project?

Through the project form. You give the type of project, the number of units and the timing, and you can attach plans. We get in touch for a no-obligation conversation.

Visit us, or let us come to you

Tell us about your windows, your project or your garment. We listen, show you the options and think along with you. Whether you only have an idea or already know exactly what you want.

Visit the shop

Hulsterweg 94
3980 Tessenderlo

Mon, Tue, Thu, Fri
9 am – 12 pm · 1 pm – 5.30 pm
Wednesday
9 am – 1 pm
Saturday
By appointment (window treatments)
Sundays & public holidays
Closed